We have created this page to help keep you updated with information regarding the impact of the COVID-19 pandemic on your experience while visiting our website. This page will be updated with any information related to order delays, store closings, or other pertinent information. Thanks for being a loyal Delta Apparel customer!
Update - 6/29/2020
Customer Pick Up Resumes at all Delta Apparel Distribution Centers
Delta Apparel cares about the health and safety of our customers and our employees. As we resume customer pick up at our distribution centers, we ask that all customers please wear a mask or face covering when visiting our facilities. Delta staff members are required to wear a mask when assisting with your pick up.
Throughout the Covid-19 pandemic, Delta has made it a top-priority to protect our employees and customers. To keep you safe, we are following recommendations from local governments and health authorities and have worked to implement enhanced health and safety measures to decrease contact and physical interaction during the order pick up process.
After placing your order, please allow 2 hours for our staff to prepare your order for pick up. Customer pick up hours are 10 am to 4 pm local time at all warehouses. Orders placed after the cut off time (3 pm local time) will be ready by 10 am the following day. No changes to your order are allowed at the pick up site. Please contact customer service at 800-285-4456 if you have any issues with your order.
Update - 6/1/2020
I hope you, your colleagues and your family are doing well amid the unprecedented challenges around the world. COVID-19 has turned our daily routines, lives and businesses upside down. These are extraordinary times and while we have always prepared for unforeseen situations, nothing came close to what we have been dealing with in these short two months. As countries around the world are making progress in combating the pandemic and businesses are slowly opening up, I would like to reach out and update you on how we have been approaching this situation at Delta Apparel..
Below are just a few examples of our COVID 19 response:
- We have distributed personal protective gear, such as masks for our employees, and ensured an abundant supply of hand sanitizer and soap at all of our facilities, offices and retail stores.
- We have implemented enhanced cleaning procedures, disinfectant spraying and temperature checks across our operations in Mexico, Central America and the United States.
- We have strictly followed all published local government and health guidelines for manufacturing operations such as how to handle check point inspections, implementing employee transportation safety measures, on- site medical team protocol, etc.
- We have made numerous facility updates—from redesigning our production floors to create additional employee spaces, marked floorings for established distance, to new efforts in constant disinfectant spraying, specially designed sanitation apparatus, etc.
- We have invested in creating a series of educational campaigns such as videos, professional talks, printed materials aimed at creating awareness and emphasize the importance of observing all possible safety measures to combat the virus.
- We have increased our communications with our employees through frequent updates of the health emergency and made available an employee hotline for additional support.
Our top priority remains committed to the health and safety of our employees and the communities we serve. We are glad we have been able to remain open throughout the last two months to support your business needs and the needs of your customers. I want to ensure you that our operations and manufacturing processes are carried out at our usual optimal standards. On behalf of all of us at Delta Apparel, we are committed to being your partner and persevering together in all the days and years ahead.
Chief Executive Officer/Chairman of the Board
Update - 4/14/2020
Delta Apparel Shifts Production to Produce Cotton Face Masks to Help Fight Spread of COVID-19
GREENVILLE, SC – April 14, 2020 – Delta Apparel, Inc. (NYSE American: DLA), a leading provider of core activewear and lifestyle apparel products, today announced that it will leverage its manufacturing facilities to begin producing cotton face masks. The Company has joined a coalition of iconic apparel brands that are responding to urgent calls for companies to help produce face masks during the COVID-19 global pandemic. Once fully ramped up, the coalition, inclusive of Delta Apparel, expects to produce up to 10 million face masks per week in the United States and in Central America.
Robert W. Humphreys, Delta Apparel, Inc.’s Chairman and Chief Executive Officer, commented, “We are extremely proud to offer the resources we have available for the manufacture of face masks to help support those hospitals and health care workers on the front lines, as well as all Americans battling the spread of COVID-19. We have already begun production of the face masks in our sewing facility in North Carolina and expect to begin production in Honduras this week.”
The U.S. Center for Disease Control recently issued recommendations on wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain, such as grocery stores and pharmacies, and especially in areas of significant community-based transmission. In addition to the production of face masks with the coalition, Delta Apparel is also producing and selling non-medical grade face coverings.
Mr. Humphreys concluded, “We are proud of our dedicated workforce who wanted to participate in these efforts and quickly took on the challenge to retool our production lines to begin making these masks and face coverings. Of course, the safety of our employee base is of utmost importance to us. We are following the recommended protocols within our facilities, including providing face masks for our employees to wear, implementing social distancing protocols, and increasing sanitation and cleanliness measures.”
Update - 3/23/2020
At Delta Apparel, we are committed to providing our customers with first class service with the utmost care. We want to ensure you that we are doing our part to adhere to all advice given by our local, state and national experts.
For the safety or our customers and employees, we have suspended customer pickup from all of our distribution centers. Delta Apparel’s warehouses will continue to process and ship orders at this time.
Update - 3/18/2020
Dear Valued Partners,
We hope that you and your loved ones are in good health and staying safe. At Delta Apparel, the safety and well-being of our employees and customers are always our top priority. We are committed more than ever to serve that role and help you and your business through this extraordinary time.
We understand there is a lot of uncertainty surrounding COVID-19 (commonly known as novel coronavirus). Over the last several weeks, we have been following the guidelines and procedures outlined by the CDC, WHO, and regulatory agencies including additional measures beyond them to provide a safe environment for all employees and to continue to service you.
We recognize that in the next few months, our industry is and will face some of the most difficult times we have seen in years. We are committed to keeping the inventory levels necessary to deliver the reliable service you have come to expect from Delta Apparel. It is especially true during times like this that Delta Apparel’s broad network, with six distribution centers geographically spread across the country, should benefit you in our ability to serve your needs. These facilities are fully-stocked with products and we plan on continuing normal operations, subject to local government requirements. As always, we are committed to being your partner in these turbulent times. Please do not hesitate to reach out to our team at 800-285-4456 or your sales representative directly with any questions.
We thank you for choosing Delta Apparel and would like to reiterate that you can count on our team to continue to offer you dedicated support during this time of uncertainty and in the future.
President of Sales, Marketing and Merchandising for Delta Apparel